Shipping Policy

We offer free shipping on all U.S. orders over $75 via USPS and UPS.  Orders typically ship in 1-3 business days. If you need your order expedited, please contact us and we will explore shipping options. Additional fee may apply.

Returns & Exchanges

Your satisfaction is our happiness. We gladly accept returns and exchanges. Product must be in original condition, original Marla Jade Designs packaging and have all tags attached. Please contact us within 7 days of delivery and ship items back within 14 days of delivery. Email hello@marlajade.com or call 786-301-1885. Please include your order number.

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Jewelry Care

To keep your treasures looking like new please follow care instructions. We recommend that you clean gold filled pieces with mild soapy water or an untreated soft cloth. Please avoid contact with the acidic or corrosive substances. Please avoid wearing pendants when sweating, showering or swimming.

Metal Beads

All of our silver beads are 0.925 Sterling Silver.
All of our gold and rose gold beads are 14k gold filled.
Our gold filled beads should NOT tarnish. YES you can wear them in the water. YES in shower, YES in the ocean and YES in the pool! Sterling Silver tarnishes by nature but will shine easily with a polishing cloth.

Gemstone Beads
All gemstones are natural and to our knowledge they are not treated in any way.

Chains

All chains are Gold Filled or Sterling Silver and specified in the product descriptions.

Custom Orders
Most collections can be made in larger or smaller sizes, please contact us for custom sizing. Allow 7-10 days for custom orders to ship, contact us if you need your order expedited. An additional fee may apply for expedited shipping.
All custom orders are FINAL SALE.

 

Individual gemstone meaning images purchased from Sugar Curl Printables